Shipping & packaging

With us, you only pay the shipping costs that are actually incurred according to the public prices of the transport companies.
Depending on the goods, date, destination and dimensions, we work with various transport and forwarding service providers.

We base our prices on the weight, quantity and size of your order and on the terms and conditions of the respective transport and forwarding companies.
Packaging costs are alwaysadded (even if you collect the goods yourself).
We combinesimilar items in terms of their dimensions and properties (e.g. acrylic sheets and PVC sheets) and pack them as efficiently as possible so that they end up in the lowest possible shipping class.
We distinguish between three product groups, which we frank separately:

1 ) Posters, banners & stickers: Rolled, parcel size
2 ) Panels & canvas: By weight / sqm, parcel size
3 ) Displays/gift ideas etc.: By weight / sqm, parcel size

Occasionally, orders may be relatively light but still large (e.g. 1.50 m x 2.50 m capa). As this exceeds the girth of our shipping service provider, the"volume weight" comes into play. This is calculated from length (in cm) x width (in cm) x height (standard 15 cm) divided by 9000 (extreme case above: 150 x 250 x 15 = 562,500; 562,500 : 9000 = 62.5 kg volume weight).
The store currently ships to Germany, Austria and Switzerland.
Of course, we also offer shipping to other countries, but not via the store - on request by e-mail.

Information on our delivery times:
We always endeavor to complete your order as quickly as possible. Depending on the scope, this may be quicker or take longer. It is therefore not possible to give a general processing time.
As a rule, we need 3-4 working days to hand over an order to our shipping partners. Delivery usually takes place on the working day after next, depending on the transport company and destination.
You can therefore expect an estimated production time of 5 - 6 working days for an order.

Once again, please note: Depending on the scope and capacity utilization of production, this may take longer (but may also be faster).

Your team from WENZEL druck - kopie - media